Usage and subscriptions

Check your current usage

Open the usage page in your account or workspace settings to check the applicable allowance, consumption, and renewal information. Confirm whether you are viewing Personal, Workspace, or Support usage.

How Credits work

Successful AI work consumes Credits according to actual usage. Message and conversation counts are estimates, not fixed charges. Personal, Workspace, and Support have separate Credit balances.

Direct-message translation uses the sender’s Personal Credits; receiving a message does not require a subscription. Temporary-room usage belongs to the host’s Personal allowance.

When Credits run out and plans change

When Credits run out, AI pauses until monthly renewal or an available plan upgrade. Original messages remain available, and depletion alone does not force a human handoff. As operating costs decrease, included Credits may increase for existing subscribers too; the allowance for the same plan will not be reduced.

Before subscribing

Check the product, payment interval, allowance, and refund terms before purchase. Upgrading one product does not imply an increase in another product’s allowance. Read current pricing and refund terms.