Developer documentation

Looking for dashboard setup instructions? Start with the User guides.

RosettaChat is a translation-native support and messaging layer. Visitors write in their own language; your team answers in theirs; every message that crosses the language boundary is translated automatically — in the widget, over the API, and for recipients inside RosettaChat. Webhook deliveries expose the original message by default and can opt into translated content when it is already available.

There are two ways in, and you can use both:

Embed the widget

Paste one <script> tag and get a multilingual live-chat widget on your site. Theme it, sign in your logged-in visitors, and run replies from the Support inbox. Start with the Widget quickstart.

Integrate over webhooks

Post messages into a channel from your systems and receive events back out — both directions, both translated. See Webhooks.

Call the API

A full REST surface for conversations, messages, and configuration. Browse the API Reference.

Test safely

Develop against a sandbox key whose conversations never touch your usage or inbox. See Sandbox & Testing.

Note

These docs cover shipped behavior only. The API reference is generated from the Scribe OpenAPI spec committed with the API and synced into this site at release time. It documents the supported server contract for that release.